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Privacy Policy

Our contact details

Business Name:

GDPR Owner Name:

Mailing Address:

Phone No:

Email Address:

Gary Nightingale Creative

Gary Nightingale

17 Hynetown Estate, Strete, Dartmouth, Devon TQ6 0RT

+44 (0) 7922 556 149

hello@garynightingalecreative.com

The type of personal information we collect:

We currently collect and process the following information:

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  • Identity and contact data: This includes first name, last name, title, email address, telephone numbers, business address and billing address. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the enablement of a contract between you and us and/or taking steps at your request to enter such a contract.

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  • Technical data including information regarding your use of our website and online services such as your IP address, details about your browser, regularity of visits and time spent on our website, page views and navigation paths, time zone settings and other technology on the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyse your use of our website and the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and business, and to be able to market our business effectively.

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  • Marketing Data includes your preferences in receiving communication from us, including that for marketing purposes. Our lawful ground for this processing is our legitimate interests which in this case are to analyse customer use of our products, develop products, grow our business and develop our marketing strategy.

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  • Communication Data includes any communication that you send to us. This includes communication via the contact form on our website, through email, social media messaging, social media posting or any other communication that you send us. We process this data for the purpose of communicating with you. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us and keep records.

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How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

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  • Completion of a form on our website.

  • Sending us an email.

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We may collect data from you as you use our website via the use of cookies and other technology. We also receive personal information indirectly, from the following sources in the following scenarios:

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  • Analytics providers based outside the EU, such as Google

  • Advertising networks based outside the EU, such as LinkedIn

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

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  • Your consent. You are able to remove your consent at any time. You can do this by contacting hello@garynightingalecreative.com.

  • We have a contractual obligation, ie we need to perform the contract we have entered, or are about to, enter with you.

  • We have a legitimate interest and your interests and rights do not override those interests.

How we store your personal information

We will retain your personal data only for as long as it is necessary to fulfil the purposes that it was collected for, including for the purposes of satisfying any accounting, legal, or reporting requirements. By law, we are required by HMRC to keep basic information about customers for a minimum of 6 years after their last transaction with us. For strategic or research purposes we may anonymise your personal data (meaning it can no longer be associated with you). In this case we can use this information indefinitely without notice to you.

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You may, in some circumstances, ask us to delete your data.

Your data protection rights

Under data protection law, you have rights including:

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  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via the contact routes at the top of this page if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@garynightingalecreative.com.

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You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:           

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Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

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ICO website: https://www.ico.org.uk

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